Frequently Asked Questions

Quick answers about accounts, picks, subscriptions, referrals, and support.

Platform

General questions about what PublicBets does and does not do.

PublicBets is an informational sports odds, picks, consensus, and capper tracking platform. We help users compare games, lines, public picks, capper records, and related analytics in one place. Learn more on our About Us page.

No. PublicBets does not accept wagers, process bets, hold player funds, or operate a sportsbook. Any betting decisions are made outside our platform with licensed operators where legal. Review our Terms of Service for platform rules.

Odds and Picks

How sports data, public picks, and capper records work.

Odds, scores, schedules, and related sports data may come from third-party providers and public data sources. This information can be delayed, incomplete, or inaccurate, so you should always verify details before relying on them. See the Terms of Service for important data-use disclaimers.

Yes. Registered users can post picks, build public pick history, and appear in capper records and rankings where supported. Picks and performance data may remain visible as part of the public platform experience under our Terms of Service and Privacy Policy.

Accounts

Account verification and account access basics.

Yes. New accounts must be verified through the email address used during registration. If you need another verification email, use the resend verification email page. Unverified accounts may have limited access and may be removed if they are not verified in time.

Subscriptions and Billing

Plans, renewals, cancellations, and refund questions.

Paid subscriptions provide access to eligible premium features for the selected billing period. You can compare plans on the Subscription Pricing page. Subscriptions renew automatically until canceled from the account subscription page.

All sales are final except where required by law or in limited cases such as a confirmed billing error, duplicate charge, or unauthorized charge. Review the Refund Policy for details before purchasing.

Referrals

Affiliate referral links, commissions, and eligibility.

Eligible users may receive a referral link and earn commissions on qualifying paid subscriptions they refer. Learn more on the Affiliate Program page. Commissions are subject to tracking, eligibility checks, payout review, reversals, and the Affiliate Agreement.

Support

Getting help with account, billing, and technical questions.

Use the support page to send us your question, account details, and any relevant billing or technical information. We will review the message and respond when possible.

Still need help? Contact support.